Keeping You Safe at Cloud Nine

Covid Secure policies Cloud Nine Beauty Salon West Byfleet

Covid-Secure Procedures at Cloud Nine Beauty Salon West Byfleet, Surrey

The safety of our clients and team is always our top priority at Cloud Nine.  We want you to relax and enjoy your appointment, whilst feeling safe at our salon. 

Our team have worked hard to ensure that our Covid-Secure procedures fit as seamlessly as possible with the calm and welcoming atmosphere you expect to find at Cloud Nine.

Please read the following information carefully because by booking your next appointment with us, you are agreeing to adhere to these conditions.

Excellent Hygiene Practices, Social Distancing and Ventilation

The salon is deep cleaned on a daily basis, as well as being thoroughly sanitised between appointments.  We have allowed time between appointments and reduced appointment numbers to ensure social distancing.

In addition, our team will be wearing PPE during your visit and we have installed protective screens and we are ensuring adequate ventilation throughout the salon.  You will only see one of our dedicated team throughout your visit to avoid contact and your therapist will remain in the room with you throughout your treatment to avoid the need for extra PPE.

It is important that you turn up to your appointment on time, to allow us to stick to our cleaning schedule.  If you turn up too late, you will be turned away and unfortunately you will still be charged.

To keep the number of people in the salon to a minimum, we ask that you come to your appointment alone, unless you require a carer to come with you.

We will ask you to sanitise your hands on arrival.   We request that you kindly wear a mask whilst in our salon if you are able to do so.

At the end of your appointment you will be asked to pay by card as we will not be able to accept cash from you for hygiene reasons.


Our staff will not attend the salon if they have tested positive for Covid-19, are unwell, have been in contact with anyone who has tested positive for Covid-19 or have been told to self isolate.

Likewise, please contact us as soon as possible to reschedule your appointment if you test positive for for Covid-19, are unwell, have been in contact with anyone who has tested positive for Covid-19 or have been told to self isolate.  For the safety of us all, please DO NOT come to the salon.

We Look Forward Welcoming You To Our Covid-Safe Beauty Salon in Surrey

We hope that our Covid-secure procedures will allow you to enter our beauty salon with peace of mind.  To book your appointment or ask any questions about our Covid policies, please call our salon on 01932 352205 .  

We appreciate your continued loyalty and support as we work to keep everyone as safe as possible.